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Arhaus (ARHS) investor relations material

Arhaus Morgan Stanley Global Consumer & Retail Conference 2025 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Morgan Stanley Global Consumer & Retail Conference 2025 summary2 Dec, 2025

Business overview and differentiation

  • Operates as a high-end, design-led furnishings brand with a resilient model and affluent, engaged clientele.

  • Over 90% of products are exclusive, designed in-house, and sourced through long-term artisan partnerships.

  • Omnichannel approach includes 100+ showrooms, e-commerce, in-home design, and a growing trade business.

  • Free interior design services drive order values four times higher than non-designer transactions.

  • Trade channel, serving third-party designers, is a major growth area.

Recent performance and demand drivers

  • Q3 saw strong growth, with July up 15.7% in demand and September achieving record sales and customization.

  • Fall 2025 collection and catalog launch drove significant upside, with record newness and trade business.

  • Customization and large assortment, including 600+ fabrics, are key differentiators.

  • Demand is less tied to housing turnover, more to wealth effect and home equity among affluent clients.

  • Healthy replacement and renovation cycles continue despite lower housing turnover.

Digital transformation and AI initiatives

  • Undergoing an $30M digital transformation to modernize tech stack, improve scalability, and enhance EBITDA margins.

  • AI is integrated as an enabler for personalized experiences, product recommendations, and operational efficiency.

  • New ERP, transportation, and order management systems to drive ROI, with go-live targeted for Q1 2027.

  • Expected benefits include $8M/year SG&A savings by 2028, $4-5M/year transportation savings, and improved internal controls.

  • Strong executive sponsorship, dedicated teams, and robust change management to minimize execution risk.

Digital transformation: When will benefits outweigh costs
Sustaining exclusive product growth with artisans
Key demand drivers beyond housing turnover
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Q4 202525 Feb, 2026
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Frequently asked questions

Arhaus Inc is a retailer of premium home furnishings offering furniture, lighting, rugs, and home décor. The company sells products through its retail stores, e-commerce platform, and in-home design services across the United States. The company is headquartered in Boston Heights, Ohio, and its shares are listed on the NASDAQ.

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