Banco Santander (Brasil) (SANB4) investor relations material

Executive summary

• Net profit reached R$4.1 billion in 4Q25, up 1.9% quarter-over-quarter, with ROE/ROAE at 17.6%, and a clear path toward 20%+ profitability in the medium term.

• Customer base expanded to 73.9 million, with a focus on increasing active and transactional clients through hyper-personalization, digital, and AI-driven initiatives.

• Strategic investments in technology, digital platforms, and SME coverage are driving operational efficiency, customer engagement, and transformation.

• Key launches included the One App and unified payments journey, enhancing customer experience and convenience.

• Progress in Consumer Finance, SMEs, and investments, with Toro integrated into Santander Corretora.

Financial highlights

• Net profit: R$4.1 billion (+1.9% QoQ, +6.0% YoY); total revenues for 4Q25 were R$21.1 billion (+1.6% QoQ, -1.9% YoY).

• Net interest income: R$15.3 billion (+0.8% QoQ, -4.0% YoY); client NII up 6.6% YoY, market NII negative.

• Fee income: R$5.8 billion (+3.6% QoQ, +4.3% YoY), led by cards, insurance, and asset management.

• Expenses: R$6.6 billion (+3.3% QoQ, -2.0% YoY), reflecting disciplined cost control.

• Loan portfolio: R$708.2 billion (+2.8% QoQ, +3.7% YoY); funding from clients: R$670.4 billion (+1.7% QoQ, +3.9% YoY).

Outlook and guidance

• Focus on growing profitability through selective credit expansion in high-return segments, especially SMEs and high income.

• Ongoing de-risking of low-income portfolios, with a multi-year plan to reduce cost to serve by an additional 30%+.

• Continued investment in technology, customer experience, and efficiency to support future growth.

• No significant M&A expected in Brazil; growth will be primarily organic, leveraging existing franchise strength.

• Expectation of further improvements in operating leverage and profitability, with ROE approaching 20% in the coming years.