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BILL Holdings (BILL) investor relations material
BILL Holdings UBS’s 2025 Global Technology and AI Conference summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.UBS’s 2025 Global Technology and AI Conference summary3 Dec, 2025
Strategic priorities and growth drivers
Focus on scaling three key initiatives: AI-driven customer experience, Supplier Payment Plus (SPP) for monetizing TPV, and expanding embedded partnerships and channels.
Emphasis on refining cost structure to drive profitability and shareholder value.
Reallocation of resources to target mid-market customers, with other channels serving smaller segments.
Anticipation of short-term NNA fluctuations as focus shifts, but expectation of higher ARPU and reduced churn over time.
Use of AI and platform modernization to eliminate onboarding friction and improve customer retention.
Balancing growth and profitability
Confidence in achieving Rule of 40 through focused execution and cost optimization.
Plans to share specific timeframes and growth trajectories at upcoming investor day.
Workforce reduction and OpEx optimization implemented to enhance focus and efficiency.
In-year benefits expected to be minimal, with meaningful expansion anticipated over the next two to three years.
Mid-market strategy and metrics
Shift in go-to-market resources to higher end of customer base, leveraging partners for smaller segments.
Key metrics to monitor: NNA and ARPU, with ARPU expected to rise as mid-market focus grows.
Mid-market customers use more products and generate higher transaction revenue, making them a strategic focus.
Definition of mid-market based on customer needs and value derived, targeting those seeking simplicity and integrated services.
When do SPP and Embed materially impact take rate?
How to track mid-market unit growth progress
Detail the short-term vs. long-term pricing strategy
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Next BILL Holdings earnings date
Q2 20265 Feb, 2026
Next BILL Holdings earnings date
Q2 20265 Feb, 2026
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Frequently asked questions
Helping businesses automate their processes
Bill.com is a financial technology company that provides cloud-based software solutions for businesses to automate their accounts payable and accounts receivable processes.
The company's software integrates with popular accounting software and financial institutions to help businesses streamline their financial operations. Some of Bill’s competitors are AvidXchange and Expensify.
The main business segments
Bill.com operates through two main business segments: Subscription and Transaction Fees. The Subscription segment provides access to the company's software and related services, while the Transaction Fees segment generates revenue from payment processing and related services.
Interesting facts about Bill.com
Bill.com was founded in 2006 and is headquartered in San Jose, California. The company serves over 400,000 customers and processed over $100 billion in payments in the fiscal year 2021.
Bill.com has also entered into partnerships with major financial institutions, including American Express and Bank of America, to expand its reach and capabilities.
An interesting fact about Bill.com is that the company recently acquired Divvy, a spend management platform for businesses, in a deal worth $2.5 billion.
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