Customers Bancorp (CUBI) investor relations material

Executive summary

• Q1 2026 net income available to common shareholders was $69.7 million, or $1.97 per diluted share, with ROAA at 1.13% and ROCE at 13.16%, driven by higher net interest income and lower provision for credit losses.

• Total assets increased to $25.9 billion as of March 31, 2026, up $984.9 million from year-end 2025, with deposits up 3.9% sequentially and 14% year-over-year, and loans up 3.6% sequentially and 15.2% year-over-year.

• Book value per common share rose to $63.64, up from $61.87 in Q4 2025 and $54.85 in Q1 2025, with tangible book value per share up 16% year-over-year.

• Asset quality remained strong with NPA ratio at 0.29%, reserves covering 337% of non-performing loans, and a Net Promoter Score of 81.

• Strategic focus continues on AI and automation, payments innovation, organic growth, and risk management excellence.

Financial highlights

• Net interest income was $191.4 million, up 14.3% year-over-year, with net interest margin at 3.22%.

• Core and GAAP EPS were $1.97, with core ROE at 13.1% and ROA at 1.13%.

• Non-interest income totaled $34.3 million, up $58.8 million year-over-year, mainly due to the absence of prior-year impairment losses.

• Non-interest expense was $112.0 million, up 9% year-over-year, with an efficiency ratio improved to 49.68% from 52.94% a year ago.

• CET1 ratio at 12.8%, TCE/TA at 8.3%, and allowance for credit losses at 1.04% of loans and leases.

Outlook and guidance

• Full-year 2026 outlook reaffirmed, with 8–12% growth in both deposits and loans, net interest income of $800M–$830M, non-interest expense $440M–$460M, CET1 ratio 11.5–12.5%, and tax rate 23–25%.

• Management targets increased use of AI and automation, deeper payments capabilities, and continued above-industry loan and deposit growth.

• Focus remains on sustainable long-term growth, operational excellence, and maintaining strong capital, liquidity, and credit quality.