Significant management overhaul with 75% of leadership replaced in the past two years, driving a company-wide transformation and innovation focus.
Shift from being known solely for e-signature to a broader agreement management platform, aiming to add value across the agreement lifecycle.
New product development and continuous release cycles are now prioritized, with regular customer feedback and focus groups.
Emphasis on building a durable, scalable platform to support long-term growth.
Agreement management (IEM) is positioned as a new category, leveraging a large customer base and the world’s largest corpus of agreements.
IEM customer count grew from 10,000 in April to over 25,000, mainly in commercial and SMB segments, with enterprise adoption in early stages.
IEM packages are bundled with e-signature, creating a usage flywheel and deeper customer integration.
Custom extraction features and rapid onboarding enable tailored solutions for diverse industries.
IEM platform was built from scratch by the new team, allowing for better scalability and data telemetry.
150 million consented agreements on the IEM platform, growing rapidly, provide a unique data advantage for AI model training.
AI integration delivers a 15-point recall improvement over public data alone, enhancing precision and customer trust.
Multi-modal AI strategy integrates with all major LLMs (OpenAI, Gemini, Copilot, Claude), letting customers choose preferred models.
Over 1,000 third-party software integrations, including Salesforce and ServiceNow, add incremental value.
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excellent app, it gives me free access to company earnings calls and annual reports. I also love the convenience of calls being available offline so I can listen in whilst doing other things and even when internet or WiFi isn't available.
One of the very few apps you could call perfect. If something was to add to it, maybe the share price of the company when you search for it, but it's already excellent.
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DocuSign is a company that offers electronic signature and digital transaction management solutions to businesses and individuals. As a leader in its field, DocuSign simplifies and streamlines the signing and approval process by eliminating the need for physical paperwork. Customers can securely sign, send, and manage documents from anywhere on any device and DocuSign's platform enables users to easily create, store, and track legally binding agreements, contracts, and other important documents.
Signers can choose to adopt an electronic signature or draw their signature using a mouse or touchscreen. DocuSign ensures the authenticity and integrity of each signature through advanced encryption technology and robust security measures. Once all parties have signed, DocuSign automatically generates a finalized, tamper-evident document. This document is securely stored in the user's DocuSign account and can be accessed at any time. DocuSign's secure storage, coupled with encryption and authentication protocols, ensures that sensitive documents are protected from unauthorized access.
Throughout the entire process, DocuSign maintains a comprehensive audit trail, capturing detailed information about each interaction with the document. This audit trail provides an added layer of security and transparency, allowing users to track and verify the document's history.
The service makes it possible for customers to have all their contracts saved in one secure and easily accessible place. With DocuSign, customers can digitally create, manage, and store their contracts and agreements within the platform. Once a document is signed, it is securely stored in the customer's DocuSign account, eliminating the need for physical copies or manual filing systems. This centralized storage ensures that contracts are organized, kept safe, searchable, and readily available whenever needed. By having all documents saved in one place, customers can efficiently retrieve and reference agreements, streamline document management, and improve overall business efficiency. Some notable customers of DocuSign outside of governmental agencies are companies such as United Airlines, Thermo Fisher, and KORE.
By digitizing the signing process, DocuSign saves time, reduces costs, and enhances efficiency, making it an indispensable tool for modern businesses seeking a streamlined and secure document workflow. Another major advantage for customers is the simple fact that it enables them to handle the signing of documents remotely, something that can be utilized when time is of the essence, or when two parties can’t meet due to practical reasons.
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