eHealth (EHTH) investor relations material

Executive summary

• Q1 2026 results exceeded expectations, driven by stronger Medicare enrollment, favorable unit economics, and significant operating expense reductions year-over-year.

• Revenue and gross profit declined year-over-year due to lower approved member volumes and reduced marketing spend, especially in the Medicare segment.

• Strategic initiatives included launching a lifetime advisory model, expanding product offerings, and implementing workforce reductions to drive cost savings.

• The company maintained compliance with liquidity covenants and continued to focus on sustainable cash flow generation.

Financial highlights

• Q1 2026 revenue was $88 million, a 22% decline year-over-year, but ahead of internal expectations.

• GAAP net loss was $4.7 million, primarily due to $6.4 million in restructuring charges; adjusted EBITDA was $9 million (10% margin).

• Operating cash flow for Q1 was $35.8 million, down from $77.1 million, mainly due to timing and one-time severance costs.

• Cash, cash equivalents, and short-term marketable securities totaled $110.8 million at quarter-end.

• Commissions receivable balance stood at $1.04 billion as of March 31, 2026.

Outlook and guidance

• FY 2026 revenue guidance is $405 million–$445 million; GAAP net income projected at $8 million–$25 million; adjusted EBITDA between $55 million–$75 million.

• Operating cash flow guidance for FY 2026 is $(10) million to $12 million.

• Positive net adjustment revenue for FY 2026 updated to $8 million–$20 million.

• 2026 is positioned as a bridge year, prioritizing operating cash flow and quality of revenue over volume growth, with growth expected to resume in 2027 and accelerate in 2028.

• 2027 targets mid-single digit revenue growth and positive operating cash flow; 2028 targets mid-teens revenue growth and 20% adjusted EBITDA margin.