Optimum Communications (OPTU) investor relations material

Executive summary

• 2025 was a year of transformation, with a focus on operational efficiency, network quality, and customer experience amid heightened competition and aggressive market promotions.

• Full-year 2025 revenue reached $8.6 billion, meeting guidance, while Adjusted EBITDA grew 7.7% year-over-year in Q4 to $902 million, with margin expanding to 41.3%.

• Operational improvements included a 19% better field dispatch rate, record-low customer care repeat rates, and an 11-point Net Promoter Score increase.

• Strategic cost controls, asset divestitures, and debt refinancing enhanced liquidity and supported margin expansion.

• Entering 2026, the company is focused on simplified offerings, streamlined pricing, and convergence-led strategy.

Financial highlights

• Q4 2025 revenue: $2.18 billion, down 2.3% year-over-year; full-year revenue: $8.6 billion.

• Q4 2025 Adjusted EBITDA: $902 million, up 7.7% year-over-year; full-year Adjusted EBITDA: $3.4 billion (excluding i24 News divestiture).

• Q4 2025 net loss: $71.2 million; full-year net loss: $1,833 million.

• Q4 2025 free cash flow: $199 million; capital expenditures for 2025: $1.3 billion, with capital intensity at 15.7%.

• Broadband ARPU in Q4: $76.71 (+2.8% year-over-year); residential ARPU: $134.49 (+0.4% year-over-year).

Outlook and guidance

• 2026 priorities include improving broadband trends, simplifying products and pricing, expanding fiber, and investing in technology and automation.

• Focus on financial discipline, margin expansion, and operational efficiency through AI and automation.

• No specific 2026 EBITDA or free cash flow guidance provided; more details expected in Q1 2026 call.