PostNL (PNL) investor relations material

Executive summary

• Achieved all 2025 financial and non-financial targets, including Net Promoter Score, carbon efficiency, and employee engagement, supporting Breakthrough 2028 ambitions.

• Reset organizational structure and aligned reporting segments with new strategy focused on e-commerce, platforms, and mail; refinancing secured through 2028.

• Proposed €0.04 dividend per share for 2025, representing an 80% payout of normalised comprehensive income.

• Political approval for transitioning mail delivery to D+2 by mid-2026 and D+3 by July 2027, with ongoing legal proceedings for net cost compensation.

• Customer satisfaction, employee engagement, and ESG progress improved year-over-year.

Financial highlights

• FY 2025 revenue grew to €3,324 million from €3,252 million in FY 2024; Q4 2025 revenue at €973 million, up from €937 million.

• Normalised EBIT for FY 2025 stable at €53 million; Q4 2025 normalised EBIT up 27% to €79 million.

• Free cash flow for FY 2025 at €(25) million, in line with outlook.

• Adjusted net debt increased to €501 million at year-end 2025 from €474 million in 2024; leverage ratio at 1.99.

• FY 2025 profit for the year was a loss of €17 million, compared to a profit of €18 million in FY 2024.

Outlook and guidance

• 2026 normalised EBIT expected between €40–70 million; free cash flow between €0 and €(30) million.

• Revenue growth forecasted at 5%–7% for 2026, with CapEx up to €125 million.

• Organic cost increases of €140 million anticipated, mainly labor-related, to be offset by price increases and cost control.

• Dividend policy to shift in 2026: payout based on normalised profit, no interim dividends, single payment in May.

• Outlook assumes limited impact from changes in customs thresholds in EU/US.