ProCredit (PCZ) investor relations material

Market position and strategy

• Leading banking franchise for MSMEs in South Eastern and Eastern Europe, serving over 85,000 MSME clients and a total client base of around 340,000.

• Strategic focus on becoming a mobile-first retail bank, leveraging digital transformation and data-driven approaches.

• Fully owned subsidiaries across multiple countries, with strong local management and deep market knowledge.

• Partnerships with major international financial institutions and a listing on the Frankfurt Stock Exchange.

• Anchored in impact, with a high-quality loan book and superior underwriting.

Financial performance and outlook

• Achieved 7.8% ROE in 2025, with a medium-term target of 13-14% ROE and potential upside from Ukraine.

• Loan portfolio grew to €8.0bn, with customer deposits at €9.1bn by Q1 2026.

• Cost-income ratio temporarily elevated due to strategic investments, expected to improve to ~57% by 2029.

• Consistently low risk costs and high loan quality, with a net write-off ratio of 0.0% in 2025.

• CET1 ratio at 12.9%, above regulatory requirements, and a BBB (stable) Fitch rating.

Digital transformation and operational excellence

• Major rollout of a new digital banking app for retail and business clients, enabling end-to-end digital onboarding and lending.

• Agile squad model and automation-first approach drive faster time-to-market and operational scalability.

• Core banking modernization and expanded API infrastructure support group-wide digitalization.

• Digital transformation aims to achieve >90% digital MAU in retail and significant operational leverage.

• Continuous feature rollout and parallel operation of manual and digital processes during implementation.