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Sun Life Financial NBF’s 24th Annual Financial Services Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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NBF’s 24th Annual Financial Services Conference summary24 Mar, 2026

Year in review and financial performance

  • Achieved 12% earnings per share growth and over 18% ROE, nearing the 20% target.

  • Leadership changes in key regions contributed to strong results in Canada and Asia.

  • SOC exceeded the investor rate target, while MFS delivered solid income despite tough flows.

  • U.S. business experienced volatility due to healthcare system changes, with Stop-Loss rebounding after a challenging 2024.

  • Diversified business model helped offset volatility across segments.

U.S. dental and Stop-Loss business strategy

  • Dental business goal remains $5B in premium, but timeline extended due to persistent state business challenges.

  • State business expected to remain about half of dental, with margins below 5%; focus shifting to growing higher-margin commercial segment.

  • Optimization, not growth, is the mandate for state dental, emphasizing efficiency and selective partnerships.

  • Claims management and digital transformation are key to optimizing dental operations.

  • Stop-Loss saw record volume after significant price increases, maintaining strong margins and benefiting from competitor challenges.

Asset management and M&A outlook

  • Asset management strategy balances public and alternative assets, with SLC targeted for 20% CAGR growth.

  • MFS remains core, expected to grow as cycles shift, with no M&A planned for MFS.

  • SLC buyouts of BGO and Crescent are imminent, with management equity plans to ensure leadership alignment.

  • Bolt-on acquisitions under CAD 500M may occur in Asia or SLC, but focus remains on organic growth and sustainable buybacks.

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