The Hanover Insurance Group (THG) investor relations material

Executive summary

• Achieved record first quarter net and operating income per diluted share of $5.20 and $5.25, respectively, for Q1 2026, with net income up 45.7% year-over-year to $186.8M and strong performance across all business segments.

• Operating and net ROE reached 20.3% and 20.9%, reflecting tight execution, favorable margins, and strong profitability.

• Net premiums written grew 3.2% year-over-year, with renewal price increases and balanced contributions from all segments.

• Technology and AI investments are driving operational efficiency, underwriting, and claims transformation.

• Book value per share rose 1.0% from year-end 2025 to $101.86; excluding unrealized depreciation, up 2.8%.

Financial highlights

• Combined ratio improved to 91.7%, with ex-catastrophe combined ratio at 85.4%, both first quarter records.

• Net investment income rose 19.6% year-over-year to $126.9M, driven by higher yields and improved partnership income.

• Net income increased to $186.8M from $128.2M year-over-year; operating income after tax rose to $188.5M from $141.8M.

• Share repurchases totaled $87M in Q1, with an additional $14M through April 28; 580,000 shares repurchased YTD for $101M.

• Book value per share: $101.86; excluding unrealized depreciation: $107.14.

Outlook and guidance

• Growth initiatives and pricing actions expected to drive top-line expansion while maintaining underwriting discipline.

• Full-year expense ratio expected at 30.3%, with growth leverage benefits skewed to later quarters.

• Second quarter catastrophe load projected at 7.9%.

• Management cautions on risks from catastrophe losses, inflation, regulatory changes, and competitive pressures.

• Specialty segment growth anticipated to accelerate after a planned low point in Q1.