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The Hartford Insurance Group (HIG) investor relations material

The Hartford Insurance Group Goldman Sachs U.S. Financial Services Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Goldman Sachs U.S. Financial Services Conference summary9 Dec, 2025

Performance and strategic priorities

  • Achieved 18.4% core earnings ROE on a trailing 12-month basis, with strong execution and high-level performance across business lines.

  • Focused on growth, margin improvement, and reinvestment in technology, especially in SME and property segments.

  • Business insurance combined ratio guided at 88.6%, with optimism for outperforming this metric.

  • Group benefits delivering superior returns, with disability as a key driver and favorable sales and retention trends.

  • Personal lines have reached target margins, with growth mode initiated and new agency products launched.

Market outlook and sustainability

  • ROE levels in the high teens are considered sustainable due to market focus, technology, and underwriting tools.

  • SME and property segments expected to outperform even in a softening market, with small and middle market holding up better than large accounts.

  • Investment portfolio yield expected to remain consistent or improve through 2026, with alternatives contributing to returns.

  • Industry remains rational and disciplined, with cautious capital allocation and readiness to pull back from underperforming lines.

  • Combined ratio expected to remain healthy, with ongoing discipline in pricing and underwriting, especially in liability lines.

Competitive advantages and innovation

  • Decades-long focus on small commercial, with significant technology investment enabling 75% straight-through processing and a goal of 90%.

  • E&S segment growing rapidly, with 40%+ growth and $300 million in binding business.

  • Recognized as the top digital carrier for six consecutive years, emphasizing ease of use and speed.

  • Continued innovation expected, particularly in E&S and small business segments.

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Frequently asked questions

Over 200 Years of Insurance

Hartford Financial Services Group, Inc., most commonly referred to as The Hartford is a prominent investment and insurance company. Founded in 1810, it is one of the oldest and largest property and insurance companies in the United States. The Hartford offers a broad range of financial products and services, which includes property and casualty insurance, group benefits, and mutual funds. The company also offers popular business and workers' compensation insurance. The Hartford is closely associated with Hartford, Connecticut, where the headquarters are located, and its shares are listed on the NYSE.

Fire Insurance and Abraham Lincoln

The Hartford, a United States-based investment and insurance company, has a rich history dating back to its founding in 1810. Originally established as a fire and disaster insurance provider, the company managed to survive some of the largest peacetime catastrophes in U.S history, including the fire in the New York financial district in 1835, as well as the great Chicago Fire, and the 1906 earthquake and subsequent fires that struck San Francisco. An interesting piece of The Hartford's long history issuance of a policy to President Abraham Lincoln in 1861, marking the first use of Hartford's iconic stag logo. The logo, depicting a male deer standing in front of a stream is a motive still in use by the company. The company has managed to survive and grow into the modern era while expanding its services far beyond just fire insurance.

Insurance

The company offers a wide array of insurance products for both personal and commercial clients. For individual customers, its portfolio includes auto and homeowners insurance, which protects against things such as accidents, theft, and natural disasters. It also offers life insurance and disability coverage, ensuring financial security for families in unexpected circumstances. For businesses, the portfolio of services includes commercial insurance options like general liability, workers' compensation, and commercial property insurance. The Hartford’s insurance offerings directly compete with what is offered by companies such as Allstate Corporation, Chubb, MetLife, and similar corporations.

Mutual Funds

The Hartford's mutual funds segment offers a range of investment options to both individual and institutional investors. These funds encompass various asset classes, including stocks, bonds, and money market instruments, catering to different risk tolerances and investment goals. The company's mutual fund offerings are designed to suit various investment strategies, from conservative to aggressive, ensuring that all potential investors will find a fund that suits their own personal finance goals.

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