United Airlines (UAL) investor relations material

Strategic outlook and margin growth

• Targeting margin growth of 1 point per year, aiming for low double-digit margins, with potential to reach mid-double digits if fuel prices remain elevated and industry restructuring accelerates.

• Strong revenue environment with record booking weeks; aiming to fully offset a $4.6 billion fuel price increase by increasing RASM by 8.5 points.

• Proactive capacity reductions for May and June, focusing on utilization flying, to mitigate fuel price risks.

• Industry changes may accelerate the gap between brand-loyal airlines and others, potentially leading to higher margins.

• Scenario planning includes the possibility of sustained high oil prices, with strategies to grow earnings even in challenging environments.

Competitive dynamics and pricing

• Demand is inelastic, with price elasticity of demand around -0.5; brand loyalty and competitive pricing have eroded ULCC price advantages.

• Basic Economy and higher gauge allow price competitiveness in key hubs, limiting ULCCs' ability to undercut fares.

• Capacity adjustments and industry discipline are expected to drive structural changes, benefiting brand-loyal carriers.

Operational adjustments and network management

• Volatility in international markets, such as Tel Aviv and Dubai, has led to reallocating wide-body aircraft to high-demand domestic routes.

• Average gauge in hubs remains below target, with a multi-year tailwind expected as seat count per departure increases.

• Sale leasebacks are used opportunistically to optimize capital costs, with a lower lease percentage than peers.