World Acceptance (WRLD) investor relations material

Executive summary

• New customer originations increased 16%-16.6% in the quarter, with a 25% rise in outstanding ledger for active new customers year-over-year.

• Customer base expanded organically by 5.4% year-over-year, reversing previous declines and matching one of the largest growth years; unique customer base increased 4.1% year-over-year.

• Outstanding loans grew 1.5% year-over-year, reversing a multi-year decline, with organic growth at 2.4%-2.5%.

• Net loss of $0.9 million for the quarter and $1.5 million for the nine months ended December 31, 2025, compared to net income in the prior year periods.

• Branch operations and personnel management remain a focus, with leadership transition underway.

Financial highlights

• Interest, fee, and insurance income increased $3.6 million (2.7%) year-over-year, with an 84 basis point yield increase.

• Loan origination volume for new customers rose 16%-16.6% year-over-year.

• Provision for credit losses increased $7.3 million to $51.4 million for the quarter; net charge-offs rose $4.2 million to $46.6 million.

• General and administrative expenses increased 16.1% to $78.1 million, with personnel expense up 24.9%; share-based compensation and personnel expenses were elevated but are expected to decrease in Q4.

• Nearly 600,000 shares repurchased, reducing outstanding shares by 11% in the first nine months; $60 million repurchase capacity remains.

Outlook and guidance

• Expectation of continued improvement in yields due to better rates, disciplined underwriting, and customer retention.

• Anticipation of a strong tax season with increased filing volume and larger refunds, driven by tax law changes.

• Incentive compensation expenses projected to decrease starting Q4; anticipated 3-5% reduction in headcount as staffing levels are optimized.

• Investments in new customer growth are expected to yield improved profitability and lower charge-offs as new customers gain tenure.