ArcBest (ARCB) Investor presentation summary

Company profile and market position

• Over 100 years of transportation and logistics experience with more than 98% U.S. coverage and ~240 North American service centers.

• Recognized as a top safety award winner and a top 15 U.S. truckload broker with 105,000+ approved contract carriers.

• Offers a broad suite of logistics solutions, including truckload, LTL, managed transportation, expedite, international, warehousing, and final mile services.

• 37% of 2023 revenue from logistics, up from 7% in 2009, reflecting a shift to integrated solutions and ongoing technology investment.

• Five key logistics acquisitions since 2012 and a realignment under a unified brand in 2017.

Financial performance and strategy

• Revenue grew from $2.9B in 2018 to $5.0B in 2022, with trailing twelve months (TTM) revenue at $4.3B as of 2Q'24.

• Operating income increased 71% from 2018 to 2022, with TTM operating income at $263M.

• Non-GAAP earnings per share rose 102% from 2018 to 2022, reaching $8.17 TTM as of 2Q'24.

• Asset-based operating ratio improved by 840 basis points since 2016, reaching 89.5% TTM 2Q'24.

• Maintains a net cash position of $57M and $500M in available liquidity, with a $125M share repurchase program and $0.12/share quarterly dividend.

Customer-centric growth and innovation

• Revenue and profit per account are over 3x higher in cross-sold accounts; over 70% of asset-light customers also use asset-based services.

• Cross-sold accounts have 5 percentage points higher retention rates than single-solution accounts.

• Investments in digital connectivity, customer analytics, and pricing intelligence drive seamless access to multiple service options.

• 75% of revenue comes from digitally connected customers, supporting scalable growth and efficiency.

• Innovative solutions include Vaux for freight handling, dynamic and space-based pricing, and integrated digital channels.