Logotype for Bandwidth Inc

Bandwidth (BAND) Q3 2024 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for Bandwidth Inc

Q3 2024 earnings summary

17 Jan, 2026

Executive summary

  • Achieved record Q3 2024 revenue of $194 million, up 28% year-over-year, and Adjusted EBITDA of $24 million, up 74% year-over-year, both exceeding guidance.

  • Net income for Q3 2024 was $0.4 million, reversing a $5.1 million loss in Q3 2023; net retention rate improved to 117%.

  • Raised full-year 2024 guidance for both revenue and profitability due to Q3 overperformance.

  • Strong free cash flow conversion and continued operating discipline highlighted, with free cash flow for the trailing twelve months at $41 million.

  • Launched next-generation Universal Platform, expanded BYOC integrations, and hosted inaugural Reverb24 user conference.

Financial highlights

  • Q3 2024 total revenue: $194 million (+28% YoY); cloud communications revenue: $139 million (+15% YoY).

  • Q3 2024 gross margin: 38% (non-GAAP: 58%); Adjusted EBITDA: $24 million; non-GAAP net income: $12.8 million.

  • Direct enterprise customer revenue grew 30% YoY; programmable services up 55% YoY; global communications plans up 15% YoY.

  • Commercial messaging revenue grew 32% YoY for the 12 months ended September 30; messaging represented 24% of cloud communications revenue.

  • Free cash flow for Q3 2024 was $14 million; trailing twelve months: $41 million.

Outlook and guidance

  • Full-year 2024 revenue guidance raised to $742 million at midpoint (+23% YoY); Adjusted EBITDA guidance raised to $79 million at midpoint (+65% YoY).

  • Q4 2024 revenue guidance: $198M–$208M; Adjusted EBITDA: $19M–$21M.

  • Expecting $25 million in cloud communications revenue from political campaign messaging in 2024, less than 5% of segment revenue.

  • On track for over $50 million in free cash flow for 2024.

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