Bandwidth (BAND) Q3 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q3 2024 earnings summary
17 Jan, 2026Executive summary
Achieved record Q3 2024 revenue of $194 million, up 28% year-over-year, and Adjusted EBITDA of $24 million, up 74% year-over-year, both exceeding guidance.
Net income for Q3 2024 was $0.4 million, reversing a $5.1 million loss in Q3 2023; net retention rate improved to 117%.
Raised full-year 2024 guidance for both revenue and profitability due to Q3 overperformance.
Strong free cash flow conversion and continued operating discipline highlighted, with free cash flow for the trailing twelve months at $41 million.
Launched next-generation Universal Platform, expanded BYOC integrations, and hosted inaugural Reverb24 user conference.
Financial highlights
Q3 2024 total revenue: $194 million (+28% YoY); cloud communications revenue: $139 million (+15% YoY).
Q3 2024 gross margin: 38% (non-GAAP: 58%); Adjusted EBITDA: $24 million; non-GAAP net income: $12.8 million.
Direct enterprise customer revenue grew 30% YoY; programmable services up 55% YoY; global communications plans up 15% YoY.
Commercial messaging revenue grew 32% YoY for the 12 months ended September 30; messaging represented 24% of cloud communications revenue.
Free cash flow for Q3 2024 was $14 million; trailing twelve months: $41 million.
Outlook and guidance
Full-year 2024 revenue guidance raised to $742 million at midpoint (+23% YoY); Adjusted EBITDA guidance raised to $79 million at midpoint (+65% YoY).
Q4 2024 revenue guidance: $198M–$208M; Adjusted EBITDA: $19M–$21M.
Expecting $25 million in cloud communications revenue from political campaign messaging in 2024, less than 5% of segment revenue.
On track for over $50 million in free cash flow for 2024.
Latest events from Bandwidth
- AI-driven voice and global network fuel growth, retention, and enterprise wins over legacy telcos.BAND
Morgan Stanley Technology, Media & Telecom Conference 20264 Mar 2026 - AI voice agents and software growth drive record profitability and enterprise wins.BAND
Citizens JMP Technology Conference 20263 Mar 2026 - 2025 saw record enterprise deals, double-digit growth, and a strong 2026 outlook with margin expansion.BAND
Q4 202519 Feb 2026 - Q2 revenue up 19% to $174M, Adjusted EBITDA up 77%, and over 90% of 2026 notes repurchased.BAND
Q2 20242 Feb 2026 - Record 2024 growth and 8–11% normalized 2025 outlook driven by AI and enterprise demand.BAND
Q4 202423 Dec 2025 - Global platform growth, margin expansion, and AI-driven innovation fuel strong enterprise momentum.BAND
Morgan Stanley Technology, Media & Telecom Conference11 Dec 2025 - AI-driven voice agents and strong financials position the business for continued profitable growth.BAND
The Citizens JMP Technology Conference 20254 Dec 2025 - Shareholders will vote on directors, incentive plan, auditor, and executive pay, all board-recommended.BAND
Proxy Filing1 Dec 2025 - Virtual meeting to vote on directors, pay, incentive plan, and auditor ratification.BAND
Proxy Filing1 Dec 2025