Brand Engagement Network (BNAI) H.C. Wainwright 26th Annual Global Investment Conference 2024 summary

Company overview and positioning

• Focuses on safe, intelligent conversational AI with a full-stack approach, including front-end, middleware, and back-end layers for optimal user experience.

• Holds 21 active patents and 26 pending, all centered on AI safety and structural differentiation from competitors.

• AI platform is highly customizable, supporting various avatars, languages, and integration with business systems.

• Deployments are ring-fenced for each client, ensuring no data or learning is shared between customers.

• HIPAA compliant and SOC 2 Type 1 certified, with cybersecurity partners including A-LIGN, CrowdStrike, Mission, and Elevate.

Technology and product differentiation

• Uses a proprietary, compact language model two orders of magnitude smaller than leading LLMs, enabling CPU-based deployment.

• Employs retrieval augmented generation (RAG) to provide answers from validated datasets, reducing hallucinations.

• AI only answers within its ingested knowledge base and will state when it lacks information, mirroring expert behavior.

• Default setting disables learning from previous conversations, ensuring consistent responses unless otherwise configured.

• Supports on-prem, private, and community cloud deployments, with a model called Citadel for sensitive environments.

Business model and market focus

• Operates a B2B2C model, building custom AI systems for companies, primarily in healthcare but adaptable to other sectors.

• Platform allows rapid customization, with 90% of the system pre-built and only 10% tailored per client.

• AI assistants are used for customer engagement, appointment scheduling, and information delivery, not for diagnosis.

• Not marketed for public use; each deployment is company-specific and controlled.

• Recent partnerships include MedAdvisor, Weill Cornell, InterVent, Members Only Health, Vybroo, and Farmacia Roma.