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Citizens Financial Group (CFG) Q4 2025 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for Citizens Financial Group Inc

Q4 2025 earnings summary

13 Apr, 2026

Executive summary

  • Fourth quarter 2025 EPS rose 36% year-over-year to $1.13, with net income up 32% to $528 million, and full-year EPS of $3.86, up 19% year-over-year, driven by strong pre-provision net revenue and expanding NIM.

  • Positive operating leverage of 1.3% sequentially and 5.2% year-over-year in Q4, and 1.25% for the full year.

  • Private Bank exceeded targets, contributing over 7% to EPS, achieving 25% ROE, and ending 2025 with $14.5 billion in deposits.

  • ROTCE improved to 12.2% in Q4 2025, up 43 bps quarter-over-quarter and 152 bps year-over-year.

  • Maintained a strong capital position, with CET1 ratio at 10.6% and a total shareholder payout ratio of 80% for FY2025.

Financial highlights

  • Net interest income for Q4 2025 was $1,537 million, up 3% sequentially and 9% year-over-year, with NIM at 3.07%, up 20 bps year-over-year and 7 bps sequentially.

  • Noninterest income for Q4 2025 was $620 million, down 2% sequentially but up 10% year-over-year; full-year noninterest income was $2,394 million, up 11%.

  • Total revenue for Q4 2025 was $2,157 million, up 2% sequentially and 9% year-over-year; FY2025 total revenue was $8,247 million, up 6%.

  • Expenses up 4.6% for the year, reflecting investments in private bank and wealth; Q4 2025 noninterest expense was $1,343 million, up 1% sequentially and 4% year-over-year.

  • Provision for credit losses was $137 million in Q4 2025, down from $154 million in Q3 2025 and $162 million in Q4 2024; net charge-offs at 43 bps, down from 46 bps prior quarter.

Outlook and guidance

  • FY2026 NII expected to grow 10%-12% with NIM expanding to 3.25% by Q4; loan growth of 3%-5%.

  • Noninterest income projected to rise 6%-8%, led by Wealth and Capital Markets.

  • Expenses projected to increase 4.5%, with operating leverage in excess of 500 bps; noninterest expense expected to decline 4.5% due to cost reductions.

  • Net charge-offs forecasted in the mid-to-high 30s bps; CET1 ratio to remain at 10.5%-10.6%; share repurchases of $700 million-$850 million planned for 2026.

  • Medium-term targets include ROTCE of 16%-18% by second half of 2027, efficiency ratio in the mid-50s, and NIM of 3.30%-3.50%.

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