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Coor Service Management (COOR) Q4 2024 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for Coor Service Management Holding

Q4 2024 earnings summary

18 Dec, 2025

Executive summary

  • Stable market conditions in Q4 2024, but profitability was negatively impacted by operational challenges in Sweden and Denmark and a complex organizational structure.

  • Major contract renewals and new wins, including PostNord, Borealis, and Telenor Towers, contributed to a strong pipeline and an 88% contract retention rate on renegotiated contracts worth SEK 2.9 billion.

  • Implementation of a simplified organization, reducing 130 positions and targeting SEK 120 million in annual savings, effective from April 2025.

  • Board proposes a dividend of SEK 1.50 per share and a share buyback program of up to SEK 50 million, together totaling 100% of adjusted net profit.

  • CEO transition: AnnaCarin Grandin left, Peter Viinapuu appointed interim CEO as of December 2024.

Financial highlights

  • Q4 organic growth at -3% (vs. 3% in Q4 2023); full-year organic growth -1%.

  • Q4 net sales: SEK 3,192 million (down 3% year-over-year); full-year net sales: SEK 12,439 million (flat year-over-year).

  • Q4 adjusted EBITA/EBITDA: SEK 105 million (3.3% margin, down from 5.1%); full-year adjusted EBITA/EBITDA: SEK 546 million (4.4% margin, down from 4.9%).

  • Q4 net income: -13 MSEK; full-year net income: 126 MSEK; adjusted net income for the year: 193 MSEK.

  • Cash conversion (LTM) at 57% for the full year, down from 86% last year and below the 90% target.

  • Leverage ratio at 3.0x (up from 2.5x), with a goal to reduce below 2.5x in 2025.

Outlook and guidance

  • Measures to restore profitability and working capital, including organizational simplification, are expected to show results in 2025.

  • Long-term margin target of 5.5% for full year 2026 remains unchanged.

  • Cash conversion expected to normalize in 2025 as temporary working capital effects are addressed.

  • Confident in restoring working capital and reducing leverage below 2.5 during 2025.

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