CXApp (CXAI) Q3 2025 earnings summary

Executive summary

• Achieved strong operational execution in Q3 2025, with disciplined cost management, improved profitability, and a focus on AI-first product innovation.

• Recurring SaaS revenue accounted for up to 99.46% of Q3 2025 revenue, reflecting a shift away from non-recurring services.

• Product innovation included major performance gains in the CXAI 1.0 platform, new features like colleague booking and digital assistant, and major platform migrations.

• Strategic partnerships advanced, including a collaboration with Noro for immersive telepresence and continued alignment with Google Cloud.

• Industry recognition includes being named a Representative Vendor in Gartner's 2025 Market Guide for Workplace Experience Applications.

Financial highlights

• Gross margin improved to 89% in Q3 2025, up from 88% YoY and 86% QoQ, driven by SaaS model and cost management.

• Q3 2025 revenue was $1.114 million, down from $1.2 million in Q2 and $1.897 million YoY, due to lower hardware and non-recurring service sales.

• Net loss for Q3 2025 was $3.157 million, with EPS improving to -$0.13 from -$0.34 YoY.

• Operating expenses declined to $3.2 million, with cash OpEx stable and cost discipline maintained.

• Cash and cash equivalents as of September 30, 2025, were $5.088 million, with access to additional funds and a runway of at least two years.

Outlook and guidance

• Focused on expanding within the current customer base, accelerating ecosystem integrations, and maintaining cost discipline while investing in AI leadership.

• Predictable outcomes and scalable deployments expected as clients move from pilot to full-scale adoption.

• Management expects available cash and committed funding to sustain operations through Q4 2026.

• Positioned for scale with global deployments in 200 cities across 50 countries and a team that is 70% R&D.