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dotdigital Group (DOTD) Trading Update summary

Event summary combining transcript, slides, and related documents.

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Trading Update summary

28 Jul, 2025

Financial performance and growth

  • Revenue reached £83.9m, up 6% year-on-year, with 94% recurring or repeating revenue and 80% contracted recurring revenue.

  • Average revenue per customer rose 8% to £1,923 per month on a constant currency and normalised basis.

  • Adjusted EBITDA and profit before tax are expected to show strong growth, aligning with market expectations.

  • Cash balance stood at £36.2m after a $20m acquisition payment, reflecting continued strong cash generation.

  • Intention to pay an increased final dividend in line with market expectations.

Strategic initiatives and acquisitions

  • Acquisition of Social Snowball expanded US presence and enhanced cross-channel marketing automation and influencer marketing capabilities.

  • Integration of Fresh Relevance and ongoing investment in AI and platform upgrades supported product roadmap progress.

  • Whatsapp fully launched as a communication channel, with over 30 customers in production and growing demand.

  • International revenue grew by double digits, now representing 33% of total revenue.

  • Board continues to assess further strategic M&A and targeted investments to support long-term growth.

Market trends and outlook

  • Healthy demand for data, personalisation, and AI functionality, with larger customers and higher-value contracts secured.

  • Growing adoption among larger enterprises seeking to consolidate technology stacks.

  • Strong pipeline, robust financial position, and expanded market opportunity underpin confidence in continued success.

  • Product enhancements and acquisitions have accelerated new customer acquisition and uptake of additional functionality.

  • Board remains focused on growth opportunities despite uncertain market conditions.

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