Flywire (FLYW) FinTech Conference summary

Leadership and company background

• Newly appointed CFO brings 25 years of financial services experience, including key roles at PayPal and eBay, with deep expertise in scaling operations and building cross-border payment capabilities.

• Attracted by the combination of software and payments, strong team culture, and significant growth potential in underpenetrated verticals.

• Company operates in complex, underserved verticals, leveraging advanced software to address unique payment challenges.

Education vertical and market dynamics

• Canadian visa restrictions caused a high single-digit revenue impact in Q1, with recovery expected as universities fill allocated slots in Q2 and beyond.

• Canada represents about 14% of revenue, with a mid-teens negative impact projected for the year.

• Agent network provides strong visibility into student placement and recapture rates, helping mitigate regional policy risks.

• Low market penetration and ongoing client additions drive long-term growth, with multiple levers including tuition increases, product expansion, and high client retention (95%).

• Net revenue retention in education consistently exceeds 120%, supported by innovation and cross-sell opportunities.

Healthcare and product innovation

• Healthcare segment turnaround driven by new leadership, enterprise focus, and integrated patient financing solutions.

• Pipeline growth exceeds 100%, with expansion into both large hospital systems and smaller specialty centers.

• Integrated patient financing, offered via third parties, addresses affordability without balance sheet risk and is expected to be a major growth driver.