Groupon (GRPN) Raymond James TMT and Consumer Conference summary

Business overview and financials

• Operates as an experience marketplace with $1.6B billings, $500M revenue, $70M EBITDA, and $60M free cash flow.

• Over 16M active customers, 150,000 experiences, and 50,000+ merchants across 14 countries, mainly North America and Western Europe.

• Core business focuses on Beauty & Wellness and Things To Do, with smaller segments in Food & Drink, Hotels, and Live Events.

Strategic transformation and leadership

• Management overhaul began three years ago, reversing negative trends and driving local billings growth of 18% in Q3 (excluding Italy).

• Added 1M net new active customers in the past year, emphasizing quality, hyperlocal focus, and AI adoption.

• CEO is an entrepreneur with a turnaround background, central to the ongoing transformation.

Market dynamics and seasonality

• Holiday season, especially from Cyber Monday to year-end, is critical, accounting for nearly 40% of Q4 business due to gifting trends.

• Supply-driven marketplace benefits from economic softness as merchants seek more volume and run heavier promotions.