UBS Global Consumer and Retail Conference
Logotype for Heineken N.V.

Heineken (HEIA) UBS Global Consumer and Retail Conference summary

Event summary combining transcript, slides, and related documents.

Logotype for Heineken N.V.

UBS Global Consumer and Retail Conference summary

30 Apr, 2026

Leadership and strategy

  • CEO transition is ongoing, with the supervisory board prioritizing the search and maintaining focus on the EverGreen 2030 strategy, emphasizing execution and operationalization by the executive team.

  • The EverGreen 2030 strategy involves targeted market segmentation, increased focus on global brands, and the integration of digital marketing capabilities through an in-house AI-driven agency.

  • Resource allocation is now more intentional, prioritizing markets and portfolio segments based on growth potential and consumer lifecycle relevance.

Financial guidance and performance

  • Organic EBIT growth guidance for the year is set at 2%-6%, reflecting macroeconomic uncertainties and a shift to dynamic, trigger-based planning.

  • Revenue per hectoliter in Europe grew 1.4% despite inflation, with pricing set below inflation to support consumer recovery and brand investment.

  • Return on invested capital is now a key metric, incorporated into long-term incentives for top leaders and operationalized through working capital and CapEx management.

  • Capital expenditures are being reduced as major capacity investments in Brazil, Vietnam, and Europe are completed, with digital investments peaking and now stabilizing.

Digital transformation and operational efficiency

  • Early-stage harmonization of IT and ERP systems is underway, with digital applications already enabling frontline and back-office efficiencies.

  • Brewery network connectivity allows for real-time knowledge transfer and automation, with digital marketing and shared service centers expanding in 2026.

  • Approximately 35%-40% of the digital transformation target has been achieved.

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