ING Groep (INGA) AGM 2025 summary

Opening remarks and agenda

• The meeting was opened with a welcome to shareholders, board members, and external auditors, with translation services available and clear instructions on meeting conduct and question procedures.

• The agenda and explanatory notes were published in advance, and the meeting was convened in accordance with formal requirements.

Financial performance review

• 2024 saw record income of EUR 22.6 billion and a net result of EUR 6.4 billion, with strong customer, deposit, and lending growth.

• Fee income grew by 11% to over EUR 4 billion, and the capital ratio was 13.6%, with a target to converge to 12.5% by end of 2025.

• Return on equity reached 13%, and two special capital distributions were announced to optimize capital structure.

Board and executive committee updates

• The Supervisory and Executive Boards were present, with introductions of key members and their roles.

• The board emphasized the importance of continuity and performance in reappointments, and discussed ongoing focus on compliance and regulatory requirements.