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Marchex (MCHX) Q2 2024 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for Marchex Inc

Q2 2024 earnings summary

2 Feb, 2026

Executive summary

  • Transforming into a prescriptive analytics SaaS company leveraging generative AI, with a focus on actionable insights from conversational data for large enterprise clients and deepening relationships in Auto, Auto Services, and Home Services verticals.

  • Strategic technical transformation centered on the One Stack platform, unifying data and AI capabilities for scalability and new vertical expansion.

  • Recognized with the AI Breakthrough Award for Best Text Generative AI Solution and APPEALIE SaaS Customer Success award, highlighting innovation in AI-powered products.

  • Operating expenses decreased year-over-year, supporting improved profitability and margin expansion.

  • Expanding sales pipeline and winning new customers, especially in OEM, Auto Services, and home services verticals.

Financial highlights

  • Q2 2024 revenue was $12.1 million, down 3% year-over-year but up sequentially; six-month revenue was $23.6 million, down 4% year-over-year.

  • Adjusted EBITDA improved to $0.3 million from a $1 million loss in Q2 2023.

  • GAAP net loss for Q2 2024 was $0.8 million ($0.02 per diluted share), improved from $2.7 million loss ($0.06 per share) year-over-year; six-month net loss was $2.2 million, improved from $7.2 million.

  • Adjusted non-GAAP loss per share was $0.01, compared to $0.03 per share loss in Q2 2023.

  • Ended Q2 with $12.0 million in cash and equivalents.

Outlook and guidance

  • Q3 2024 revenue expected to be at least $12.6 million, with adjusted EBITDA anticipated to be at or above Q2 2024 levels.

  • Management targets further gross margin improvement and greater operating leverage for the year.

  • Growth driven by improved conversation volumes, new customer wins, and the rollout of the One Stack platform.

  • Near-term service, sales and marketing, and product development costs expected to remain similar or modestly higher than the most recent quarter.

  • Resources expected to be sufficient to fund operations for at least twelve months, though macroeconomic factors could impact plans.

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