Ooma (OOMA) 15th Annual Midwest IDEAS Investor Conference summary

Business overview and growth strategy

• Provides cloud-based phone services with over 90% recurring revenue and $250M annual revenue, focusing on both residential and business segments.

• Residential business is stable and profitable, averaging $10 ARPU, with products available at major retailers.

• Business segment, now 60% of recurring revenue, targets small businesses with a simple, highly rated UCaaS solution.

• Three main business growth drivers: small business UCaaS, AirDial for copper line replacement, and the 2600Hz wholesale platform.

• International presence in over 30 countries, with plans to expand AirDial and Ooma Office globally.

AirDial and market opportunity

• AirDial addresses the need to replace 10M+ U.S. copper business lines, offering cost savings and seamless integration with existing equipment.

• Features include Multi-Path Technology for failover, Remote Device Management, and call alerts.

• Recent major partner win with a top 10 local exchange carrier, expanding reach to hundreds of thousands of lines.

• Targeting 300,000 AirDial lines for $100M in recurring revenue, supporting the goal to double company revenue in 3–5 years.

• AirDial also presents a significant residential opportunity through new partnerships.

2600Hz platform and wholesale growth

• 2600Hz, acquired last year, offers a modern, API-based UCaaS/CPaaS platform, positioned as a replacement for BroadSoft and Metaswitch.

• Large new customer win could bring over 100,000 users, with rollout starting this fall.

• Platform appeals to carriers and enterprises seeking flexibility, self-hosting, and turnkey solutions.

• Plans to offer both turnkey and usage-based models to maximize market reach.

• Additional customer wins for 2600Hz expected, with ongoing discussions in the market.