Pets at Home Group (PETS) H2 2025 earnings summary
Event summary combining transcript, slides, and related documents.
H2 2025 earnings summary
20 Nov, 2025Executive summary
Completed a major two-year transformation, unifying brands, replatforming digital and distribution, and building an integrated omnichannel platform.
Vet business now represents over half of group profits and cash flow, with a unique JV model driving sector-leading outcomes and double-digit growth.
Subscriptions and digital engagement are key growth drivers, with Easy Repeat and Care Plans showing strong momentum.
Omnichannel strategy and subscription models are driving predictable, recurring revenues.
Petcare market remains attractive with long-term growth drivers, despite FY25 being temporarily below trend.
Financial highlights
Group consumer revenue grew 2.7% to just under GBP 2 billion year-over-year; Vet Group revenue up 13% to GBP 655 million, Retail revenue down 2%.
Underlying profits reached GBP 133 million, in line with guidance; Vet Group underlying PBT up 23% to GBP 76 million, Retail underlying PBT down 17% to GBP 31 million.
Free cash flow increased 22% to GBP 84 million, with GBP 67 million from the vet business.
Subscription revenues up 30% year-over-year, now 13% of group revenue.
Active Pets Club members increased 5% year-over-year to 8.2 million; average consumer value per member at GBP 175, down 2%.
Outlook and guidance
FY 2026 group profit expected in the range of GBP 115 million–GBP 125 million, reflecting cost headwinds and market normalization.
Operating costs to increase less than 5% year-over-year; capital investment to remain around GBP 50 million.
Free cash flow conversion of profit after tax expected at 90%.
GBP 25 million share buyback planned for FY 2026.
Continued focus on vet group expansion, digital innovation, and subscription growth.
Latest events from Pets at Home Group
- Q3 FY26 saw modest revenue growth, strong vet performance, and ongoing retail turnaround.PETS
Q3 2026 TU28 Jan 2026 - Vet Group drives profit and 4.1% revenue growth as digital gains offset a subdued market.PETS
H1 202512 Jan 2026 - Vet Group drives profit surge as revenue tops GBP 1 billion in a flat market.PETS
H1 2025 Pre Recorded12 Jan 2026 - Profit down 33% as retail lags, but Vet Group growth and turnaround plan drive optimism.PETS
H1 202626 Nov 2025 - Vet Group growth and digital gains offset retail softness, with FY26 profit guidance trimmed.PETS
Q1 2026 TU11 Aug 2025 - Vet Group drives growth as revenue rises and digital investments boost customer engagement.PETS
Q1 2025 TU13 Jun 2025 - FY26 profit guidance lowered amid cost pressures, but strategic investments set up future growth.PETS
Trading Update6 Jun 2025 - Vet Group drives growth as retail lags, with profit guidance and digital momentum intact.PETS
Q3 2025 TU6 Jun 2025