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Pets at Home Group (PETS) H2 2025 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for Pets at Home Group Plc

H2 2025 earnings summary

20 Nov, 2025

Executive summary

  • Completed a major two-year transformation, unifying brands, replatforming digital and distribution, and building an integrated omnichannel platform.

  • Vet business now represents over half of group profits and cash flow, with a unique JV model driving sector-leading outcomes and double-digit growth.

  • Subscriptions and digital engagement are key growth drivers, with Easy Repeat and Care Plans showing strong momentum.

  • Omnichannel strategy and subscription models are driving predictable, recurring revenues.

  • Petcare market remains attractive with long-term growth drivers, despite FY25 being temporarily below trend.

Financial highlights

  • Group consumer revenue grew 2.7% to just under GBP 2 billion year-over-year; Vet Group revenue up 13% to GBP 655 million, Retail revenue down 2%.

  • Underlying profits reached GBP 133 million, in line with guidance; Vet Group underlying PBT up 23% to GBP 76 million, Retail underlying PBT down 17% to GBP 31 million.

  • Free cash flow increased 22% to GBP 84 million, with GBP 67 million from the vet business.

  • Subscription revenues up 30% year-over-year, now 13% of group revenue.

  • Active Pets Club members increased 5% year-over-year to 8.2 million; average consumer value per member at GBP 175, down 2%.

Outlook and guidance

  • FY 2026 group profit expected in the range of GBP 115 million–GBP 125 million, reflecting cost headwinds and market normalization.

  • Operating costs to increase less than 5% year-over-year; capital investment to remain around GBP 50 million.

  • Free cash flow conversion of profit after tax expected at 90%.

  • GBP 25 million share buyback planned for FY 2026.

  • Continued focus on vet group expansion, digital innovation, and subscription growth.

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