Prosus (PRX) Investor update summary
Event summary combining transcript, slides, and related documents.
Investor update summary
22 Apr, 2026Vision and Strategy for AI-Driven Commerce and Ecosystem Expansion
Building a global AI-powered lifestyle and commerce ecosystem, leveraging unique data from billions of interactions across Latin America, India, and Europe.
Focus on embedding AI at the core of operations, aiming for a trillion-dollar scale and empowering the everyday economy.
Deep AI innovation and investment since 2018, with over 10,000 tech staff, including 1,000 in AI.
Transitioning from loyalty-based engagement to life assistance and agentic operating systems, with loyalty programs increasing customer retention and cross-selling.
Over 5 million partners, $115 billion in total payment volume, and $65 billion in gross merchandise value.
Large Commerce Models (LCM) and Technology Advancements
LCMs are proprietary large language models trained on billions of real-world commerce interactions, powering intelligence for all applications and agents.
LCMs enable deep personalization, intent recognition, predictive capabilities, and are more cost-effective than commercial LLMs.
Already deployed at scale in over 40 applications, driving significant business impact and operational efficiency.
LCMs are being rolled out across all group companies, with ecosystem-wide intelligence and further expansion planned through 2026.
LCM for ecosystems and Toqan for Partners will launch in phases through 2026, starting in Latin America and Europe.
Agentic Workforce and Toqan Platform
Toqan enables employees to build custom AI agents, democratizing automation and workflow optimization.
Over 40,000 agents created, with 5,000 used daily across operations, HR, legal, sales, and engineering, delivering over 1,000 FTE equivalent impact.
Agents automate complex tasks, saving significant time and enabling greater agility and independence.
Toqan background tasks allow agents to proactively execute work triggered by real-world events.
The platform is being extended to partners, allowing them to build and deploy their own agents.
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