Riskified (RSKD) 53rd Annual JPMorgan Global Technology, Media and Communications Conference summary

Business overview and product evolution

• Initially focused on e-commerce fraud prevention using machine learning, targeting large enterprise merchants.

• Expanded to address policy abuse, dispute management, and account security using the same technology stack.

• Offers a guaranteed model, reducing merchant costs and increasing approval rates, with average cost reductions over 30% and approval rate lifts of 7-8%.

• Policy abuse solutions block over 10% of fraudulent refund and return requests without increasing false positives.

• Dispute management and policy products have become integral to client workflows, enhancing customer satisfaction.

Competitive landscape and market positioning

• Competes with legacy fraud vendors, payment platforms, and a few modern risk solution providers.

• Claims higher data integration and accuracy than payment gateway risk solutions, with three times more data points.

• Competitive win rates above 70%, driven by platform breadth and policy product capabilities.

• Focuses on enterprise clients, with $140 billion in reviewed volume, but sees a multi-trillion dollar opportunity as most of the $6 trillion e-commerce market uses legacy solutions.

• Pipeline growth attributed to platform expansion, increased fraud sophistication, and global go-to-market efforts.

Sales process, client engagement, and organizational impact

• Sales cycle for large clients typically spans three quarters, with integration taking 8-12 weeks.

• Product adoption involves multiple departments, including product, CFO office, security, and customer support.

• CFOs are key decision-makers, but broad internal support is needed for enterprise change.

• Broader platform offering and direct value to risk teams have increased pipeline and client engagement.