SoundThinking (SSTI) Investor presentation summary

Platform overview and product suite

• SafetySmart Platform integrates software and data to support law enforcement, civic leaders, and private entities in resource allocation and crime prevention.

• Product suite includes ShotSpotter (gunshot detection), ResourceRouter (patrol management), PlateRanger (license plate recognition), CaseBuilder (case management), CrimeTracer (search engine), and SafePointe (weapons detection).

• AI and machine learning power proactive policing, risk assessment, and equitable patrol deployment.

• Solutions address high crime rates, staffing shortages, and the need for evidence-based, community-focused policing.

• New perimeter-based sniper detection solution launching in early 2026, expanding addressable market.

Market landscape and competitive positioning

• Operates in a $10B law enforcement solutions market with 12% growth, adjacent to $25B in related segments.

• Smart policing total addressable market exceeds $2.5B.

• Holds 34 patents and maintains trusted relationships with over 170 law enforcement agencies.

• Net Promoter Score of 66, considered world-class.

• Early mover advantage and strong IP position in gunshot detection and related technologies.

Financial performance and outlook

• 2024 revenue reached $102M, with 2025 guidance of $111–$113M.

• 2024 adjusted EBITDA margin at 14%, with 2025 guidance of 20–22%.

• Gross margin for 2024 was 56.8%, expected to rise to 59% in 2025 and target ~70% long-term.

• Net revenue retention rate at 105% and gross retention rate at 98% for 2024.

• Sales efficiency ratio improved to $0.37 per $1 of new ACV in 2024.