StarHub (CC3) Q1 2026 earnings summary

Executive summary

• Service revenue declined 3.9% year-over-year to $445.7M, mainly due to lower contributions from Consumer segments and a 4.8% drop in Regional Enterprise revenue, partially offset by growth in Carrier & Voice, Enterprise Connectivity, and Cybersecurity Services.

• EBITDA fell 22.5% year-over-year to $77.7M, impacted by lower gross profit and higher operating expenses, while NPAT attributable to shareholders dropped 81.3% to $5.9M.

• Strategic focus remains on cost optimisation, customer value, scaling enterprise solutions, and maintaining a fortified balance sheet.

Financial highlights

• Total revenue decreased 6.1% year-over-year to $507.3M.

• Service EBITDA margin declined to 16.5% from 20.6% year-over-year.

• Free cash flow was $26.6M, down 16.9% year-over-year.

Outlook and guidance

• Emphasis on returning to profitable growth, scaling enterprise orderbook, and executing selective M&A.

• Continued investment in platform resilience, compliance, and customer experience.