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Telecom Plus (TEP) H2 2024 earnings summary

Event summary combining transcript, slides, and related documents.

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H2 2024 earnings summary

3 Feb, 2026

Executive summary

  • Achieved record FY 2024 results with 14% customer growth, all-time highs in services, profits, and shareholder returns, driven by a unique multi-service model and strong partner referrals.

  • Adjusted profit before tax (PBT) rose 21% year-over-year to just under GBP 117 million, with a 4% dividend increase and GBP 10 million share buyback.

  • Business model leverages bundled services, award-winning customer service, and a cost-efficient partner network.

  • Medium-term target to reach 2 million customers, with 10%-15% annual net customer growth expected.

Financial highlights

  • Customer base grew 14% year-over-year, all organically, with 12% service growth.

  • Gross profit increased 16% to GBP 355 million and adjusted PBT rose 21% to GBP 117 million.

  • Revenues declined 18% to just over GBP 2 billion due to normalization of energy prices, but gross margin improved from 12.4% to 17.4%.

  • Dividend per share increased to GBP 0.83, with a 4.4% yield and GBP 10 million share buyback completed in H2.

  • EBITDA reached GBP 133 million; net debt at GBP 123 million (0.9x EBITDA).

Outlook and guidance

  • FY 2025 guidance: customer growth of 12%-14%, adjusted PBT between GBP 124 million and GBP 128 million.

  • EBITDA per customer expected in the mid-high GBP 120s for FY25, with a long-term goal to reach GBP 150.

  • Medium-term (FY 2026-2027): 10%-15% annual customer growth, new EV tariffs and business offerings to support expansion.

  • Plan to return 80%-90% of adjusted profits after tax via inflationary dividends and share buybacks.

  • Dividend expected to increase modestly, supplemented by further buybacks.

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