Charles Schwab (SCHW) Winter 2026 Business Update summary

2025 Performance and Financial Highlights

• Achieved record net new assets of $519.4 billion, a 42% increase year-over-year, and total client assets reached $11.9 trillion, up 18% from the prior year.

• Opened 4.7 million new brokerage accounts, up 13%, with total client accounts at 46.5 million and active brokerage accounts at 38.5 million.

• Managed investing net flows grew 36%, and bank lending balances reached $58 billion, with margin loan balances up 34% to $112.3 billion.

• Total net revenues for 2025 were $23.9 billion, up 22%, with record-adjusted earnings per share of $4.87, up 50% year-over-year.

• Pre-tax profit margin reached 50% on an adjusted basis, and return on average common equity was 21% for the year.

Strategic Initiatives and Innovation

• Launched Advisor ProDirect, expanded institutional no-transaction fee mutual fund platform, and entered agreements to acquire Forge and invest in Qapita.

• Rolled out estate analysis tools via Wealth.com, enhanced digital and AI-driven client service, and expanded trading hours.

• Opened 10 new branches, hired hundreds of financial consultants and wealth advisors, and hosted a Winter Business Update for institutional investors.

• Enhanced lending, wealth, and trading offers, leveraging AI for efficiency and client experience.

• Received industry recognition for customer service and trust, including Forbes Best Customer Service in 2026.

Growth Levers and Client Demographics

• Focused on attracting new clients and deepening relationships to drive revenue diversification.

• Organic growth rate of core net new assets reached 5.1% in 2025, with 1.1 million new retail households added.

• Average retail client age is in the 40s, with Gen Z comprising nearly a third of new accounts.

• Significant opportunity remains to increase managed investing and lending penetration among existing clients.

• Daily average trading volume climbed 31% year-over-year to 8.3 million trades in Q4.