The Joint (JYNT) Q3 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q3 2024 earnings summary
15 Jan, 2026Executive summary
Q3 2024 revenue reached $30.2 million, up 2–3% year-over-year, with 963 clinics open as of September 30, 2024.
Net loss for Q3 was $3.2 million, including $3.8 million in loss on disposition or impairment, compared to a $0.7 million loss in Q3 2023.
Adjusted EBITDA for Q3 was $2.4 million, down from $2.9 million year-over-year.
Strategic refranchising of corporate clinics is underway to generate capital, increase royalty revenue, and reduce costs, with a focus on innovation and digital initiatives.
CEO transition occurred in October 2024, with Sanjiv Razdan appointed as President and CEO.
Financial highlights
Q3 2024 revenue was $30.2 million (+2–3% YoY); nine months ended September 30, 2024: $90.2 million (+3.6–4% YoY).
Q3 2024 net loss: $3.2 million ($0.21 per share); nine months net loss: $5.8 million (vs. net income of $1.3 million in prior year period).
Adjusted EBITDA for Q3 was $2.4 million, down from $2.9 million in Q3 2023; nine months adjusted EBITDA was $8.1 million (flat YoY).
Franchise fees and royalties rose 9–10.2% YoY to $12.7 million; company-owned clinic revenue fell 1.9–2%.
Gross margin for Q3 2024 was $27.4 million on $30.2 million revenue.
Outlook and guidance
2024 system-wide sales expected between $525 million and $535 million, up from $488 million in 2023.
System-wide comp sales for clinics open 13+ months projected to increase 3–4% (vs. 4% in 2023).
New franchise clinic openings (excluding refranchised clinics) expected to be 55–60, down from 104 in 2023.
2025 expected to see fewer franchise license sales and clinic openings due to refranchising and ongoing economic headwinds.
Management expects a volatile macroeconomic environment for the remainder of 2024, with ongoing labor shortages and inflationary pressures.
Latest events from The Joint
- Refranchising and digital initiatives drive growth, with 2026 guidance signaling higher profitability.JYNT
Investor presentation16 Mar 2026 - Q4 and 2025 saw revenue and profit growth as refranchising and marketing initiatives advanced.JYNT
Q4 202512 Mar 2026 - Transitioning to a franchise model aims to boost margins and leverage digital marketing for growth.JYNT
Oppenheimer’s 24th Annual Consumer Growth & E-Commerce Conference1 Feb 2026 - Q2 revenue up 3.3% to $30.3M, but net loss widened on litigation and refranchising costs.JYNT
Q2 20241 Feb 2026 - System-wide sales rose 9% in 2024 as refranchising accelerates and profitability improves.JYNT
Q4 202418 Dec 2025 - Record sales, new CEO, and a strategic franchising focus headline the 2025 proxy.JYNT
Proxy Filing2 Dec 2025 - Shareholders to vote on directors, executive pay, and auditor at the 2025 annual meeting.JYNT
Proxy Filing2 Dec 2025 - Revenue up 7% and system-wide sales up 5% as franchising transition accelerates.JYNT
Q1 202526 Nov 2025 - Q2 2025 saw refranchising, higher profitability, and lower 2025 sales guidance.JYNT
Q2 202523 Nov 2025