Urgent.ly (ULY) Q4 2025 earnings summary

Executive summary

• Q4 2025 revenue grew 4% year-over-year to $33.3 million, with gross profit up 23% to $8.7 million and gross margin expanding to 26% from 22%.

• Full-year 2025 revenue was $129.2 million, down 10% year-over-year, but gross profit rose 4% to $32.8 million and gross margin improved to 25%.

• GAAP operating loss reduced by 46% in Q4 and 67% for the year; non-GAAP operating income positive for the second consecutive quarter.

• Approximately 194,000 dispatches completed in Q4 and 768,000 for the year, with consumer satisfaction scores of 4.7 and 4.6 out of 5, respectively.

Financial highlights

• Q4 GAAP operating expenses improved 4% year-over-year to $11.2 million; non-GAAP operating expenses improved 15% to $8.6 million.

• Q4 GAAP operating loss was $2.5 million (vs. $4.6 million prior year); non-GAAP operating income was $0.2 million (vs. $3.0 million loss prior year).

• Full-year GAAP operating expenses improved 29% to $41.6 million; non-GAAP operating expenses improved 32% to $33.0 million.

• Full-year GAAP operating loss was $8.9 million (vs. $27.2 million prior year); non-GAAP operating loss was $0.3 million (vs. $17.2 million prior year).

• Net loss for Q4 was $4.2 million, and for the year was $20.4 million, both improved from prior year.

Outlook and guidance

• No guidance for Q1 or full-year 2026 due to pending acquisition by Agero, Inc.