Waystar (WAY) Waystar True North Client Conference summary

Industry challenges and transformation

• Healthcare faces margin pressures, staffing shortages, and policy shifts, driving demand for smarter operations and financial clarity.

• AI adoption is accelerating, with 82% of providers viewing it as essential and 60% planning increased investment.

• Trusted, integrated partners are preferred for scale and proven results.

AI-powered platform advancements

• AltitudeAI eliminates manual processes, prevents denials, and accelerates accurate reimbursement.

• Embedded in a platform processing $1.8 trillion in claims annually, AI learns from vast data for smarter automation.

• Over a decade of AI deployment delivers measurable impact, boosting cash flow and workforce efficiency.

Operational and financial impact

• Up to 90% auto-approval on prior authorizations enables redeployment of staff to higher-value work.

• Digital-first billing and self-service payments reduce statement costs by 17.5% and increase patient revenue by up to 20%.

• AltitudeAI recovers over $3 million in annual revenue per client and prevents billions in denied claims.

• Automated appeals and denial management boost overturn rates and recover millions in revenue.