Wolters Kluwer (WKL) Status Update summary

Strategic transformation and AI investment

• Transitioned from a print-centric company to a digital expert solutions provider, with nearly 70% of digital revenues now AI-enabled.

• Achieved 6% organic growth in digital revenues, now 86% of total, and 7% growth in recurring revenues, representing 84% of total revenues.

• Invested €650 million in product technology, focusing on AI-driven development and customer-led innovation.

• Cloud software revenues grew 15%, with software revenues up 7%, and expert solutions revenues up 6%.

• Operating profit margin increased to 27.1% in 2024, reflecting successful digital transformation.

Technology and AI strategy

• Early and continuous investment in cloud, APIs, and AI, including the proprietary FAB AI platform, supports rapid innovation.

• Over 6,500 developers, including 100+ AI specialists, drive in-house AI development and integration across divisions.

• Centralized technology and early adoption of cloud-native architecture enable rapid, seamless AI integration.

• Proprietary FAB platform accelerates AI development cycles, supports model pluralism, fine-tuning, and safe, scalable AI deployment.

• AI is evolving from traditional, rules-driven models to agentic AI capable of autonomous, multi-step workflow orchestration.

AI strategy and competitive differentiation

• Digital Experience Group and AI Center of Excellence drive innovation, aligning technology with business needs.

• Agentic AI leverages proprietary content and expert-in-the-loop processes for workflow transformation.

• Deep domain expertise and curated content create defensible competitive advantages.

• Trusted brands and strong governance underpin leadership in digital and AI-enabled solutions.