Attendo (ATT) investor relations material

Strategic direction and market positioning

• Focuses on delivering high-quality, cost-efficient care in the Nordics, primarily Finland and Sweden, with a high share of own-operated units and reduced operational complexity.

• Maintains leadership in Nordic social care markets, emphasizing public-private partnerships and adapting to demographic shifts and rising care needs.

• Shifted from aggressive expansion to a balanced, asset-light growth model, emphasizing organic growth, selective bolt-on acquisitions, and margin improvement.

• Exited Norway and non-core segments in Denmark to concentrate on stable markets with strong demand.

• Holds top positions in nursing homes, home care, and disabled care segments in Finland and Scandinavia, leveraging a decentralized, tax-funded market structure.

Operational excellence and innovation

• Developed the "Attendo Way" operating model, focusing on strong leadership, employee satisfaction, continuous competency development, and innovation in care delivery, adapted to local market dynamics.

• Introduced digital tools, AI, and mobile-first systems to reduce administrative burden and improve care quality, including speech-to-text documentation pilots.

• Launched holistic quality frameworks measuring compliance, quality of life, and health outcomes, leveraging RAI assessments and proprietary metrics.

• Specialized in purpose-built facilities and tailored services for complex needs, including lifestyle nursing homes and dementia care methodologies.

• Prioritizes employee engagement, leadership development, and a flat organizational structure to foster accountability and continuous improvement.

Financial performance and targets

• Achieved 12 consecutive quarters of adjusted EPS growth, surpassing previous financial targets ahead of schedule.

• Updated financial targets for 2026-2028: aim for at least SEK 9 adjusted EPS by 2028, representing at least 50% growth from 2026.

• Targets annual EBITA growth of over 10%, driven by new capacity, margin-accretive acquisitions, improved occupancy, and productivity gains.

• Maintains an asset-light model with high free cash flow conversion, supporting investments in new capacity, M&A, and continued share buybacks, with a dividend policy at 30% of adjusted net profit.

• Financial leverage is managed within a 1.5-2.5x net debt/EBITDA range, with flexibility for acquisitions.