Chime Financial (CHYM) investor relations material

Business overview and strategy

• Focuses on serving the "unhappily banked" mainstream Americans earning up to $100K, not the unbanked segment.

• Holds the top spot in new checking account openings, with 13% of all new U.S. accounts monthly.

• Operates on a proprietary technology stack, Chime Core, enabling faster product development and cost savings.

• Monetizes at a 70% transaction margin, with a resilient, transaction-based model driven by non-discretionary spend.

• Recognized as the leading digital bank brand by multiple third-party sources.

Recent performance and financials

• Achieved 20%+ growth guidance for the year, with strong Q4 results and three consecutive quarters of beat and raise.

• Incremental adjusted EBITDA margin reached 57% in Q4, with similar levels expected this year.

• Achieved GAAP profitability for the first time, driven by operating leverage and product mix.

• MyPay scaled to over $400M annualized revenue run rate at 60% transaction margin within a year of launch.

• Over $40B annualized origination volume across liquidity products, with low risk due to direct deposit underwriting.

Product innovation and roadmap

• Launched Chime Card, a secured cashback credit card, now adopted by over 50% of new actives and used for 70%+ of their spend.

• Chime Card credit volume rose from 16% to 21% of total volume in three months; new cohorts show 50% credit mix.

• MyPay, an earned wage access product, now used by 25-26% of users, with loss rates reduced to 1%.

• Upcoming launches include a premium membership tier (Q2), investing products, and joint/custodial accounts.

• Next-gen consumer AI product, Jade, will shift from reactive support to proactive financial guidance this summer.