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Pets at Home Group
Pets at Home Group (PETS) investor relations material
Pets at Home Group Q3 2026 TU earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Q3 2026 TU earnings summary28 Jan, 2026
Executive summary
Group consumer revenue rose 0.8% to £472m for Q3 FY26, with Vet Group revenue up 5.0% and Retail revenue down 1.1%.
Online channel delivered low teens growth, remaining the fastest growing segment.
Retail consumer satisfaction increased by 3 points year-over-year, driven by value for money and service improvements.
Subscription sales grew strongly, now representing 15.0% of consumer revenues.
Financial highlights
Total Group statutory revenue decreased 1.0% to £358m, with like-for-like revenue down 0.7% compared to Q3 last year.
Average Consumer Value increased 9.4% year-over-year to £1,939.
Number of active Pets Club members declined 6.9% year-over-year to 7.69 million, partly due to a change in methodology.
Outlook and guidance
FY26 underlying PBT is expected to be in line with current consensus of £93m (range £90-97m).
All other guidance remains unchanged from the interim announcement.
Assess impact of 12% price reduction on retail
Implications of Pet Club member methodology change
Future growth strategy for subscription revenues
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Next Pets at Home Group earnings date
H2 202627 May, 2026
Pets at Home Group
Next Pets at Home Group earnings date
H2 202627 May, 2026
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Frequently asked questions
Petrofac Limited is a engineering and construction services company primarily involved in the engineering, construction and installation of oilfield facilities. The Company operates through three segments: Engineering & Construction (E&C), Asset Solutions, and Integrated Energy Services (IES). Pets at Home Group Plc was founded in 1991 and is based in Handforth, the United Kingdom.
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