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Waystar (WAY) investor relations material

Waystar Barclays 23rd Annual Global Technology Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Barclays 23rd Annual Global Technology Conference summary10 Dec, 2025

Business overview and recent performance

  • Cloud-native platform serves over 1 million healthcare providers, including 17 of the top 20 US hospitals, reaching about 50% of the US patient population.

  • AI-driven automation enhances efficiency in insurance verification, claim processing, and patient payment solutions.

  • Achieved six consecutive quarters of revenue and EBITDA beats, with updated 2025 guidance reflecting $1.09 billion in revenue and 12% year-over-year growth.

  • Maintains Adjusted EBITDA margins above 40%, converting most of it to free cash flow.

  • Business model is split 50/50 between subscription and volume-based revenue, with high predictability and 98% visibility into future revenue.

Revenue cycle management and automation

  • Platform automates front-end insurance eligibility, mid-cycle clinical data structuring, and back-end claim processing.

  • Processes 6 billion insurance claims annually, totaling nearly $2 trillion in gross charges, with a 99% first-pass acceptance rate.

  • AI tools automate appeals for denied claims and provide integrated patient payment insights.

  • Recent Iodine acquisition adds advanced AI for unstructured clinical data, improving claim accuracy and value for providers.

  • Automation addresses $400 billion in annual administrative waste in healthcare.

AI strategy and monetization

  • AI is central to product strategy, with proprietary data from both Waystar and Iodine fueling model development.

  • GenAI capabilities automate prior authorizations and appeal letters, delivering efficiency and accuracy.

  • Over 30% of year-to-date bookings are from new AI solutions, reflecting strong client adoption.

  • Monetization includes elongating client relationships, annual price increases, new AI SKUs, and internal efficiency gains.

  • Operating leverage from AI supports a 40% Adjusted EBITDA margin target, with reinvestment in innovation and growth.

AI monetization: pricing and new SKUs impact
Iodine cross-sell impact on growth drivers
Volumetric revenue seasonality and predictability
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Frequently asked questions

Waystar Holding Corp. provides healthcare organizations with mission-critical cloud software designed to simplify healthcare payments. The company's enterprise-grade platform automates and streamlines complex payment processes, enhancing accuracy in claims and billing, improving data integrity, and reducing labor costs for providers. Waystar serves approximately 30,000 clients, including physician practices, clinics, surgical centers, laboratories, and large hospitals, and is used by around one million providers across the United States. Waystar is headquartered in Lehi, Utah, and its shares are listed on the NASDAQ.

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