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Wolters Kluwer (WKL) investor relations material
Wolters Kluwer Status Update summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Financial Performance and Digital Transformation
Achieved 6% organic growth in digital revenues, now 86% of total, and 7% growth in recurring revenues, representing 84% of total revenues.
Cloud software revenues grew 15%, with software revenues up 7%, and expert solutions revenues up 6%.
Operating profit margin increased to 27.1% in 2024, reflecting successful digital transformation.
AI Strategy and Technology Transformation
Nearly 70% of digital revenues are now AI-enabled, up from 50% two years ago, reflecting a major shift from print to digital expert solutions powered by advanced AI and cloud-native platforms.
Centralized technology teams and significant investments (€650 million in 2025) have enabled rapid development and deployment of proprietary AI platforms like FAB, supporting scalable, agentic AI across all business lines.
Over 6,500 developers, including 100+ AI specialists, drive in-house AI development and integration across divisions.
AI is evolving from traditional, rules-driven models to agentic AI capable of autonomous, multi-step workflow orchestration.
The AI Center of Excellence and domain experts ensure AI solutions are grounded in trusted, proprietary content, with a focus on safety, transparency, and workflow integration.
Product Innovation in Tax, Accounting, and Health
CCH Axcess, a cloud-native platform for tax and accounting, serves 10,000+ firms and 1.4 million users, embedding Expert AI to automate compliance and workflow, reducing manual tasks by 20-30%.
CCH Axcess automates resource allocation, document classification, and predictive analytics, enhancing efficiency and client engagement.
Six new AI-powered modules were launched, enabling agentic workflows such as touchless tax return preparation and client collaboration.
UpToDate Expert AI delivers clinical decision support, integrating expert-in-the-loop validation and multi-layered clinical intelligence for 3 million+ users globally.
UpToDate Expert AI uses multiple LLMs, over 30 proprietary agents, and a triple-layer expert-in-the-loop process to ensure clinical relevance, safety, and transparency.
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