Amplitude (AMPL) UBS Global Technology and AI Conference summary

Demand environment and enterprise momentum

• Software spend remains under scrutiny, but enterprise execution is improving, with new wins from traditional companies like Realtor.com and IKEA.

• Headwinds from overbought and optimization contracts are lessening, with most of the impact expected to subside by Q2 next year.

• Enterprise customers now represent a growing share of ARR, driving stronger gross and net retention rates.

• Multi-product adoption is a key focus, as customers using multiple products have 10-15 points higher retention.

• Only 23% of customers use multiple products, with a strategic push to increase this significantly next year.

Leadership and organizational changes

• New executive hires, including a Chief Product Officer and Chief Engineering Officer, aim to scale the business toward $1B+ ARR.

• Leadership team alignment and cross-functional planning are prioritized to break down silos and drive strategic objectives.

• Focus on improving go-to-market efficiency, pricing, and packaging to support the platform motion.

Growth drivers and platform strategy

• Growth is expected from reduced churn, increased multi-product adoption, and deeper enterprise engagement.

• Conversations have shifted from technical to value-based, targeting VPs and C-level executives for broader deployments.

• Expansion is increasingly driven by end-to-end deployments rather than just volume increases.

• Pricing and packaging are evolving to remove barriers and incentivize broader product adoption.