GoDaddy (GDDY) Morgan Stanley Technology, Media & Telecom Conference 2026 summary

AI and product innovation

• Airo.ai is evolving from a generative AI tool to an agentic operating system, automating tasks for micro and small businesses and enhancing their digital presence.

• Over 25 Airo.ai agents are live, focusing on automating workflows, customer engagement, marketing research, and business validation.

• The new Websites + Marketing product integrates AI-powered chat, with early rollout and positive customer feedback.

• Airo.ai targets more tech-savvy users initially, with ongoing marketing efforts to broaden adoption.

• Human-guided support is integrated, allowing seamless transitions from AI to live assistance when users are stuck.

Promotional pricing and customer acquisition

• A $4.99 one-year promotional offer was launched to widen the customer funnel, attracting high-intent customers with strong attach and renewal metrics.

• The offer led to strong demand and similar cohort quality compared to previous one-year offers.

• Bookings were impacted more than revenue due to contract timing, with effects expected to continue into Q1.

• The strategy aims to balance customer count growth and ARPU expansion, with high-intent $500+ customers growing in low double digits.

• Promotional activity is seen as additive, not cannibalizing multi-year offers.

Revenue segments and growth drivers

• Applications & Commerce (A&C) segment is growing in the mid-teens, driven by pricing, bundling, and product attach, with a positive outlook into 2026.

• Core Platform is guided to low single-digit growth, with aftermarket outperforming but not included in guidance due to volatility.

• Expiration of the .co registry contract presents a minor headwind, but registrar business remains.

• A&C benefits from Managed WordPress, email, and productivity offerings, with Airo driving attach to these products.