LeadDesk (LEADD) Q4 2025 earnings summary

Executive summary

• Revenue grew 24.6% year-over-year to EUR 39.4 million, driven by the Zisson acquisition, strong ARR growth, and successful integration with realized synergies and cross-sell opportunities.

• EBITDA margin reached a record 17%, with H2 margin at 20%, reflecting operational efficiencies and synergy capture.

• AI product usage more than doubled, with new AI-driven solutions contributing to growth and customer value.

• Management team renewed and systems upgraded to support future scaling and harmonization.

• Acquired Fluentic to enhance multilingual customer service capabilities.

Financial highlights

• Revenue: EUR 39.4 million (up 24.6% year-over-year), with EUR 8 million contributed by acquisitions.

• EBITDA: EUR 6.7 million (16.9% margin), with four consecutive quarters of improvement.

• Operating cash flow increased by 35% to EUR 6.1 million.

• CapEx increased by EUR 1 million, mainly due to acquisitions and platform investments.

• Net debt to equity ratio at 1.5; net debt increased to EUR 10.2 million due to acquisition financing.

Outlook and guidance

• Targeting EUR 100 million in revenue and over 20% EBITDA margin in the midterm.

• 2026 EBITDA margin guidance set at 15–20%, with focus on profitability and integration before shifting to growth investments.

• Expecting continued sector expansion, especially in public and healthcare sectors, and further M&A activity.

• AI adoption and regulatory tailwinds in Europe seen as growth drivers.