LuxExperience B.V. (LUXE) 27th Annual ICR Conference 2025 summary

Industry trends and market environment

• Luxury sector experienced a boom followed by a sharp slowdown, leading to consolidation and a healthier, more disciplined market environment.

• Profitability and growth have returned with the new fiscal year, reflecting broader industry recovery.

• Digital luxury remains a growing sector, with ongoing market share opportunities driven by evolving consumer behavior.

• High net worth customers remain robust, with top spenders increasing their average spend by 17% in the last quarter.

• Inventory levels have normalized, resulting in higher full-price sales and improved gross margins.

Strategic positioning and differentiation

• Focus on relevance and scale through global reach, serving 135 markets and carrying all major luxury brands.

• Differentiation through a curated model targeting wardrobe-building, high-spending customers, with over 50% of business in ready-to-wear.

• Emphasis on customer loyalty via exclusive experiences and high repurchase rates.

• Consistently high average order value and profitability, with a unique position as a profitable digital luxury player.

Acquisition and integration plans

• Acquisition of YOOX NET-A-PORTER (YNAP) expected to complete within three months, creating a EUR 3 billion company.

• Strategy to maintain brand autonomy for acquired entities, with separate buying, marketing, and personal shopping teams, but integrated back-end operations.

• Cash infusion of EUR 555 million from the seller to support integration and turnaround of the acquired business.

• Five-year plan targets a EUR 4 billion digital luxury business with 8%+ EBITDA margin and the largest customer file in the sector.