Root (ROOT) Q4 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q4 2024 earnings summary
23 Dec, 2025Executive summary
Achieved first full year of net income profitability in 2024, with significant operational and financial improvements year-over-year.
Policies in force grew 21% year-over-year to over 414,000, supported by strong underwriting and technology investments.
Expanded distribution channels, notably doubling new writings in the partnership channel, which now represents about a third of new business.
Launched in Minnesota, reaching 76% of the U.S. population, with further state expansion planned.
Financial highlights
Reported GAAP net income of $31 million for 2024 and adjusted EBITDA of $112 million, both substantial improvements from 2023.
Fourth quarter net income was $22 million, a $46 million year-over-year improvement; operating income was $35 million and adjusted EBITDA $43 million.
Gross premiums written reached $1.3 billion for the year.
Q4 gross accident period loss ratio was 61%, a two-point improvement year-over-year; Q4 gross combined ratio was 91%, a 19-point improvement.
Outlook and guidance
Expecting low- to mid-single-digit loss trend in 2025, with some modest rate decreases and a stable to slightly increasing loss ratio.
Continued focus on disciplined underwriting, technology-driven pricing, and measured expansion in both direct and partnership channels.
Anticipate state expansion and scaling of new marketing channels to drive further growth.
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