GoDaddy (GDDY) Morgan Stanley Technology, Media & Telecom Conference summary

Customer and market trends

• Micro and small business customers remain optimistic but are concerned about capital, hiring, and procurement amid macroeconomic uncertainty.

• No negative impact observed in website traffic or renewal rates, indicating continued customer engagement and stability.

• New customers are attaching faster and showing higher average order size at initiation, with strong retention rates.

Capital allocation and investment strategy

• No change in disciplined capital allocation policy; opportunistic share repurchases continue, supported by strong free cash flow.

• Accelerated share repurchase agreement for $330 million to be completed by end of Q2.

• Continued disciplined investment in marketing, cost structure, and strategic M&A, with a high bar for integration and financial sense.

Strategic initiatives and product innovation

• Four multi-year initiatives—commerce, seamless experience, pricing and bundling, and cost optimization—outperformed expectations in 2024.

• Airo, an AI-driven product suite, has rapidly gained traction, with millions of customers engaging and a focus on discovery, engagement, and future monetization.

• Airo Plus SKU launched in January, offering advanced features like logo creation and site optimization, with early positive engagement.