Q3 2024 (Media)
Logotype for ING Groep N.V.

ING Groep (INGA) Q3 2024 (Media) earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for ING Groep N.V.

Q3 2024 (Media) earnings summary

17 Jan, 2026

Executive summary

  • Net profit for the quarter was nearly €1.9 billion, down 5% year-over-year but up 5.6% sequentially, supported by commercial growth and strong income.

  • Fee income surpassed €1 billion for the first time, up 11% year-over-year, driven by both Retail and Wholesale Banking.

  • Added 189,000 mobile primary customers, reaching 13.9 million, with 88% banking via mobile; strongest growth in Germany, Türkiye, and Romania.

  • Net core lending grew by €8.5 billion and net core deposits by €2.9 billion in 3Q2024.

  • Announced €2.5 billion distribution as part of capital alignment to target CET1 ratio.

Financial highlights

  • Total income reached €5,909 million, up 1.1% year-over-year and 3.4% sequentially.

  • Net interest income was €3,689 million, down 8.4% year-over-year and 3.7% sequentially, mainly due to lower Treasury-related income.

  • Lending grew by €8.5 billion, mainly from a €5.7 billion increase in mortgage volumes, especially in the Netherlands.

  • Deposits rose by almost €3 billion, driven by wholesale banking and a promotional campaign in Belgium.

  • Operating expenses were €2,904 million, up 4% year-over-year, including €88 million in regulatory costs and €24 million in incidental items.

Outlook and guidance

  • 2024 total income expected to exceed €22.5 billion, including €4 billion of fee income.

  • Cost/income ratio for 2024 projected at ~53%; return on equity expected to be above 13%.

  • Net interest income (NII) margin on lending expected to be around 130 basis points, with liability margin contracting to 100–112 basis points over the next three years.

  • Overall net interest margin anticipated to remain around 150 basis points through the cycle, despite a lower interest rate environment.

  • CET1 ratio expected to converge towards the ~12.5% target by 2025.

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